Service & support

In your business, the demand for timely, professional help-desk services is always high. The reality is that every MARS customer - large, small, new, and old - needs our support. The timing, amount and depth of support required do, however, vary from one customer to another. To address these varying needs now and in the future, we have our MARS Service & Support team, specifically designed to help you maximize the efficiency of your software solution. This service combines the latest technology with a staff that has deep application and technical experience - a winning formula when it comes to increasing your productivity and overall knowledge of the MARS system.

Product development
Business never stands still and when facing the competitive threats of other shipyard nations, it’s important you always stay in the lead, as this can give you the required competitive edge.

For a number of years now, MARS’ product development has enabled our customers to have a strong voice in our development plans. We regard the input from shipyards using MARS as an indispensable vehicle in our drive to make a better and even more superior ERP solution for shipyards. To ensure that our customers can utilise new trends and technologies, we are constantly working on new MARS versions with functions and modules that can further improve your working conditions.

For that reason, we participate in various European maritime networks and research projects where we constantly investigate and monitor the future trends and practices within the shipyard industry. Also, we arrange MARS user conferences where our customers come together to share experience, to understand other shipyards’ problems and finally, but not least, learn about current and future releases of the MARS system.

Experience has clearly shown that such dedicated fora of shipyards provide a strong basis for understanding the shipyard industry of today – and tomorrow.